Frequently Asked Questions

Yes! Adeux is free with generous access: 50 messages per day, 50 photos, 3 events and 1 question per week. Premium unlocks everything with no limits from €1.99/month.

After creating your account, Adeux generates a unique 6-digit code. Share this code with your partner who will enter it in the app to join your couple. You can also share the code via SMS or messaging.

Adeux is currently available on iOS (iPhone). The Android version is planned for 2026. Sign up for our newsletter to be notified of the launch.

Adeux is available in 7 languages: French, English, Spanish, Brazilian Portuguese, German, Italian and Turkish. The app automatically detects your device language.

Absolutely! Adeux is ideal for long-distance couples: real-time chat, location sharing to see where your partner is, time capsules to send messages in the future, and a days-together counter.

A time capsule is a message (text or photo) you write today that will be delivered to your partner on a future date of your choice. Perfect for anniversaries, Christmas or just to surprise. Premium feature.

Location sharing is entirely opt-in. You activate sharing when you want and choose a duration (1h, 4h, 8h or 24h). It stops automatically when expired. Your partner sees your position on a real-time map.

In the free version, you can share up to 50 photos in the shared album. With Premium, storage is unlimited. Photos are intelligently compressed to save space.

Adeux offers 105 questions across 5 categories: romantic, fun, deep, dreams and daily. Free users get 1 question per week. Premium users get a new question every day.

Premium unlocks: unlimited messages, unlimited photos, unlimited events, daily questions, time capsules, spicy questions and all future features.

No! One Premium subscription is enough for the couple. As soon as one partner is Premium, both enjoy all the benefits.

Yes, you can cancel at any time from your iPhone settings (Settings > your name > Subscriptions). You keep the benefits until the end of the paid period.

Absolutely. Your messages, photos and data are only accessible by you and your partner. We have no ads, do not sell your data and do not share it with any third party.

All your personal data is permanently deleted within 30 days. Your messages disappear from your partner's view and your photos are removed from the shared album.

Yes, Adeux is fully GDPR compliant. You can exercise your rights of access, rectification, erasure and portability at any time. See our privacy policy.

Check that the code contains exactly 6 digits and has been entered correctly. If the problem persists, ask your partner to generate a new code from their couple settings.

Check that notifications are enabled for Adeux in iPhone Settings > Notifications > Adeux. Also make sure Do Not Disturb mode is not active.

You can contact us via the contact page or by email at contact@softwai.com. We typically respond within 24 hours.